Thar Infotech understands the dynamics of your customer relationships and what it takes to keep them engaged. Right from lead generation to retention, you need solutions that revolve around your customers’ satisfaction. Our Cloud-based offerings get your Cloud Contact Center up and running in no time and ensure that your customers' needs are addressed throughout the customer life-cycle.
Inbound Call Center Solution
Outbound Call Center Solution
Toll Free Number
Having a Toll Free Number for your business allows potential customers to contact you without being charged for their call. This allows you to extend better service to your customers. Samwad’s Toll Free services further customer engagement through features such as:
Missed Call Alert
The concept of Missed Calls has recently redefined customer communications. It can be utilized to achieve multiple goals: to generate valuable leads, interact with customers, get feedback, or even test a business initiative. We run end-to-end Missed Call Campaigns and provide complete management with:
Voice Broad Casting
Use Voice Broadcast to send important alerts, promotions, updates, and notifications to customers, employees, voters, and more. It's an easy and cost-effective way to reach more people in less time. Voice broadcast has numerous applications spanning across industries. It's simple to setup and adds a personal touch to your communications. Use Voice Broadcast to send important alerts, promotions, updates, and notifications to customers, employees, voters, and more. It's an easy and cost-effective way to reach more people in less time. Voice broadcast has numerous applications spanning across industries. It's simple to setup and adds a personal touch to your communications.
Call Conferencing
With reservation less conference calling, you can host regular conference calls whenever you need without pre-scheduling or operator assistance. Your service is always active and ready to use, just dial your dedicated conference number and access codes to initiate a call.
Cloud Call Center
Cloud Call Center will put your outbound dialing into overdrive. We are fairly certain most agents don’t enjoy hand-dialing, leaving voicemail messages, busy tones, and spreadsheets. With Cloud Call Center, you can address all of these pains in an easy-to-use simple user interface. Spend more time having quality conversations and less time waiting.
